WHAT IS IT?
Best Workplace Solutions’ MODEL Leader program is a four-day, hands-on and immersive leadership workshop that provides attendees a full scope of leadership principles ranging from the traditional to the cutting-edge.
Participants learn leadership theories, share best practices, and discuss real-world issues with their peers. The interactive program includes a half-day problem-solving session, during which the group works together to develop practical and collaborative solutions to problematic company process and people issues. Each participant receives a MODEL Leader program binder with valuable reference materials, including a Personal Development Plan. Throughout the program, participants are asked to build this development plan to actively transfer and integrate the new behaviors they learned during the series into their leadership roles.
WHY BEST WORKPLACE SOLUTIONS?
Best Workplace Solutions’ MODEL Leader program is facilitated by two award-winning professionals – both with years of real-world managerial experience, as well as degrees and professional backgrounds in Human Resources. Our combined experience creates a well-rounded holistic approach to managing people across organizations and industries.
Together, our professionals created an internal training system and leadership development program that was recognized with several international awards by the Association for Talent Development; including three BEST Awards and an Excellence in Practice Award.
HOW IS THE PROGRAM STRUCTURED?
Best Workplace Solutions’ MODEL Leader program can be customized to each company’s needs including adding, removing or re-sequencing topics. It can be taught in four consecutive days, or one day per week for four weeks, depending on organizational needs and objectives. Our program overview follows:
DAY ONE: SETTING THE FOUNDATION FOR LEADERSHIP
Great leadership starts with a great mindset about what leadership is. Participants in module one define leadership, explore the concept of organizational responsibility, discuss teamwork, explore organization culture, practice personal accountability behaviors, learn how to productively handle receiving constructive or critical feedback, and complete a Leadership Competencies Inventory and Personal Development Plan.
DAY TWO: MANAGING PROCESSES
Focusing on the process-side of leadership, participants learn effective time management practices, apply critical thinking and problem-solving skills, discuss change management theories and techniques, explore typical performance management cycles within organizations, and discuss the formal discipline process in the context of HR and legal implications.
DAY THREE: LEADING PEOPLE
Focusing on the people-side of leadership, feedback is revisited; however, the focus shifts from receiving feedback to delivering feedback. Participants gain hands-on experience having “real-play” critical performance management conversations: setting expectations, coaching feedback, delivering corrective coaching or discipline, and developing through delegation. Motivation theories are discussed, and participants learn the value of trust, influence and credibility in leadership. Lastly, we cover effective presentation skills for leaders to refine the skills needed to host effective and productive meetings – and all participants are expected to create, practice and deliver a two-minute presentation for the last day of the series.
DAY FOUR: COMMUNICATING & SOLVING PROBLEMS
Described as “a favorite” module, the last day of the program focuses on improving communication skills and techniques that reduce friction and stress in the workplace. Participants learn how to improve empathy and increase emotional intelligence, and work on their active listening skills. A large portion of the day is dedicated to teaching the DISC Model; a behavioral analysis tool that helps us better understand and predict the needs of others. This series is capped with an experiential afternoon; with critical thinking case-study exercises and the leadership presentations.
*Post-course leadership one-on-one coaching is also available for an additional fee.