Best Workplace Solutions’ MODEL Leader program is a hands-on and immersive leadership training series that exposes attendees to a full scope of leadership principles ranging from the traditional to the cutting-edge.

Participants learn leadership theories, share best practices, and discuss real-world issues with their peers. The interactive program includes a half-day problem-solving workshop, during which the group works together to develop practical and collaborative solutions to problematic company process and people issues. Each participant receives a MODEL Leader program binder with valuable reference materials and tools. Throughout the program, participants are asked to build a professional development plan to help them actively transfer and integrate new behaviors into their leadership roles.


Best Workplace Solutions’ MODEL Leader program was created by, and is facilitated by, two award-winning(*) professionals in the training and development field;  both with years of real-world managerial experience in several industries, as well as degrees and professional backgrounds in Human Resources and Organizational Development. Our facilitators’ combined experience enables a well-rounded, holistic perspective to managing people across organizations and industries.


Best Workplace Solutions’ MODEL Leader program content can be customized to each company’s needs, including: adding, removing, or re-sequencing topics.  Scheduling options are also individually tailored;  MODEL can be taught in four consecutive days, one day per week for four weeks, or one half-day per week for eight weeks — whichever works best for the client’s day-to-day operations.  Our four-day program overview is as follows:

Great leadership starts with a great mindset about what leadership is. Participants in module one define leadership, explore the concept of organizational responsibility, discuss teamwork, explore organization culture, practice personal accountability behaviors,  learn how to productively handle receiving constructive or critical feedback, and complete a Leadership Competencies Inventory and DISC Inventory.  At client request, a 60-minute “Harassment Prevention Training for Leadership” is included.

Focusing on the process-side of leadership, participants learn effective time management practices, apply critical thinking and problem-solving skills, discuss change management theories and techniques, explore typical performance management cycles within organizations, and discuss the formal discipline process in the context of HR and legal implications.

Focusing on the people-side of leadership, feedback is revisited; however, the focus shifts from receiving feedback to delivering feedback. Participants gain hands-on experience having “real-play” critical performance management conversations: setting expectations, coaching feedback, delivering corrective coaching or discipline, and developing through delegation. Motivation theories are discussed, and participants learn the value of trust, influence, and credibility in leadership. Lastly, we cover effective presentation skills for leaders to refine the skills needed to host effective and productive meetings – and all participants are expected to create, practice and deliver a two-minute presentation for the last day of the series.

Described as “a favorite” module, the last day of the program focuses on improving communication skills and techniques that reduce friction and stress in the workplace. Participants learn how to improve empathy and increase emotional intelligence, and work on their active listening skills. A large portion of the day is dedicated to teaching the DISC Model; a behavioral analysis tool that helps us better understand and predict the needs of others. This series is capped with an experiential afternoon; with critical thinking case-study exercises and the leadership presentations.


“I found the MODEL Leader curriculum to be an appropriate blend of current topics important for leaders at all reporting and experience levels. The delivery was kept lively through a mix of lecture, real-life examples, video, audience participation, break-out sessions and participant presentation.  Although the curriculum was highly applicable to our training needs, the presentation of the material by Andie is what made this an exceptional program. Andie relays the course materials in an overwhelmingly effective manner through her knowledgeable, dynamic, honest, open and thoughtful approach.  There were several instances where employee growth was occurring in front of your eyes as people stepped out of themselves.  Lastly, the program gave an opportunity for cross-functional exposure at a different level that opened up the door to improved relationships.” –Jeff P., Director of Operations

“There was not one single section that I did not find helpful. Everything in this series is well thought-out.”  –MODEL Leader Participant

“I found everything in this training (series) to be very valuable and I will be able to use everything I learned in my work life; from figuring out what kind of leader I want to be to effectively leading my team through change.”  –MODEL Leader Participant

“This class allowed me to see management from a different perspective.” — MODEL Leader Participant

(*) Award-Winning Professionals:  Together, Andie Gebert and Kurt Meyer created an internal training college and leadership development program that was recognized with several international awards by the Association for Talent Development; including three BEST Awards and an Excellence in Practice Award. Further, Andie Gebert is a CPLP Credentialed Training and Development Professional with an emphasis on Facilitation.